Towards SISPAA 2.0
About SISPAA 2.0
PUBLIC COMPLAINTS MANAGEMENT SYSTEM
About SISPAA 2.0
PUBLIC COMPLAINTS MANAGEMENT SYSTEM
![Responding to the Challenges of Industrial Revolution 4.0](/portal-sispaa-berpusat/images/2023/06/26/icons8-computer-96-1.png)
Responding to the Challenges of Industrial Revolution 4.0
It is a comprehensive system that covers all ministries and government agencies.
![Multi-platform FeedbackChannel](/portal-sispaa-berpusat/images/2023/06/26/icons8-device-96.png)
Multi-platform Feedback
Channel
Various accessible channels such as websites, smartphone applications, email, letters, call centers, or in-person visits to agency offices are provided for the public to provide feedback.
![Effective & Efficient Feedback Management](/portal-sispaa-berpusat/images/2023/06/26/icons8-report-96.png)
Effective & Efficient Feedback Management
Providing reports based on sub-categories and high-impact data analysis.
![Detailed Statistic Through Data Sharing](/portal-sispaa-berpusat/images/2023/06/26/icons8-combo-chart-96-1.png)
Detailed Statistic Through Data Sharing
Developing an integrated public complaint database and updating it for effective operational and strategic planning purposes.
User Access
Government Agency
Researcher
General Survey
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