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Towards SISPAA 2.0

About SISPAA 2.0

PUBLIC COMPLAINTS MANAGEMENT SYSTEM

About SISPAA 2.0

PUBLIC COMPLAINTS MANAGEMENT SYSTEM
Responding to the Challenges of Industrial Revolution 4.0

Responding to the Challenges of Industrial Revolution 4.0

It is a comprehensive system that covers all ministries and government agencies.
Multi-platform FeedbackChannel

Multi-platform Feedback
Channel

Various accessible channels such as websites, smartphone applications, email, letters, call centers, or in-person visits to agency offices are provided for the public to provide feedback.
Effective & Efficient Feedback Management

Effective & Efficient Feedback Management

Providing reports based on sub-categories and high-impact data analysis.
Detailed Statistic Through Data Sharing

Detailed Statistic Through Data Sharing

Developing an integrated public complaint database and updating it for effective operational and strategic planning purposes.

 

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